Separett FAQs

The maximum length of the urine hose is 20 meters and it should have a slope of at least 1 cm per meter to ensure that the tank is self-evident.

No. The urine hose only comes in 2m. If you need a longer hose you can use connector pipes, art.no 10230-02 and 10229-02 but always make sure that there is a steady flow, 1cm/meter, of the urine through the hose. Otherwise the urine may lie still and form plugs.

If you have an older model of Separett Villa- and the view screen doesn’t work as it should, you probably need to update it. You need to buy: SERVICE KIT: VIEW SCREEN & ROTATION. 9000-SERIES.

It is ok to extend the ventilation pipes, preferably with our article 1020-03 consisting of 2 pcs 1 m pipe Ø75 mm 2 straight joints and wall brackets. What you need to keep in mind when you have a Villa 9010 with 12V fan is that we recommend using maximum 2 pcs 90 ° bends and 4 m ventilation pipes.

No, not all waste bags from us are compostable. Only the green waste bags are compostable.

When the toilet is not used during winter the entire system must be drained from water. Otherwise the magnet valve will freeze and break. Disconnect the water. Push the flush button until there is no more water. Then hold down the flush button and blow compressed air into the magnet valve to be sure that the system is completely emptied from water.

Yes you can. But to avoid ice plugs during winter use, isolate the urinary drainage hose and/or increase the pipe diameter to Ø50-75mm. Complete with heating loop. If you want, it’s good to keep the ice away with a splash of T-red.

If the valve has frozen you can order a new one.